Effective Date: 20 June 2024
1. Introduction
Welcome to Eden Park Garden Centre’s website (https://epgc-onlineshop.co.uk). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
2. User Accounts
Users do not need to create accounts to use our services.
3. Products and Services
We offer a wide variety of plants, flowers, garden tools, and outdoor living supplies. We also provide landscaping design and maintenance services, including lawn care, decking, fencing, and patio installations.
4. Ordering and Payment
• Orders can be placed through our website.
• We accept various payment methods including credit cards and PayPal.
• Once an order is placed, you will receive an order confirmation via email.
5. Shipping and Delivery
• We offer shipping to various regions.
• Shipping costs and delivery times vary depending on the location and size of the order.
• Customers will be informed of shipping costs and estimated delivery times at checkout.
6. Returns and Refunds
• Customers can return products within 14 days of purchase.
• Products must be in their original condition and packaging.
• Refunds will be processed within 7-10 business days after we receive the returned products.
7. User Conduct
Users agree to use our website for lawful purposes only and not to engage in any activity that could harm our website or other users.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Eden Park Garden Centre or its content suppliers and is protected by intellectual property laws.
9. Dispute Resolution
In the event of a dispute, customers should contact us directly to seek a resolution. If a resolution cannot be reached, disputes will be resolved in accordance with the laws of the United Kingdom.
10. Modifications
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and users are encouraged to review the Terms and Conditions regularly.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Eden Park Garden Centre
Upper Elmers End Road
Beckenham
BR3 3DE
Tel: 020 8650 4139
Email: info@edenparkgardencentre.co.uk